Practical writing on time tracking, attendance, invoicing, and running distributed teams.
Only 35% of projects finish on time. Most miss because someone was stretched too thin with no early warning. Here's how to read the signals in your time data.
Small agencies lose 32% of retainer clients per year. The churn signal shows up in your hours data 4 to 6 weeks before the cancellation call. Here is how to find it.
Most teams underestimate recurring project types by 20-40%. Here is how 90 days of time log data gives you estimates your clients will not dispute.
Most agencies estimate from gut feel and pay for it at invoice time. Here's how to use your team's actual time logs to build estimates that hold.
Untracked leave conflicts cost the average 10-person agency $11,000+ per year in rework. Here's how to find the gaps and close them this week.